how to easily fix the dns_probe_finished_nxdomain error

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How to Easily Fix the DNS_PROBE_FINISHED_NXDOMAIN Error

As a seasoned WordPress expert with over 15 years in the digital trenches, I’ve seen my fair share of frustrating errors. But one that pops up regularly, and often leaves users scratching their heads, is the dreaded “DNS_PROBE_FINISHED_NXDOMAIN” error. Don’t worry, it’s not as scary as it looks. In this comprehensive guide, we’ll break down what causes this error and provide step-by-step solutions to get you back online in no time.

Think of this error like a game of telephone gone wrong. When you type a website address into your browser, your computer needs to figure out the website’s actual location (IP address). That’s where DNS (Domain Name System) comes in. It acts as a directory, translating human-readable domain names into those IP addresses. However, when DNS can’t find the right address, you get that “DNS_PROBE_FINISHED_NXDOMAIN” message, essentially saying, “We couldn’t find the site you’re looking for.”

But fret not, because this problem is usually fixable with a few simple steps. Let’s dive into the most common causes and solutions.

What Causes the DNS_PROBE_FINISHED_NXDOMAIN Error?

Before we jump into the fixes, let’s understand why this error pops up in the first place. The most common culprits are:

  • Typo in the Website Address: This might seem obvious, but double-checking your spelling is the first step. A single misplaced letter can make all the difference.
  • Website Downtime: Sometimes, the website itself might be experiencing technical difficulties. If the error persists, try accessing the website from a different device or network.
  • Outdated DNS Cache: Your computer stores a cache of website addresses to speed things up. If the website’s IP address changes, your cache might still be holding onto an outdated one, causing the error.
  • Incorrect DNS Server Configuration: If your computer is using a faulty DNS server, it might not be able to resolve website names correctly.
  • Firewall or Antivirus Interference: Security software can sometimes block access to websites, especially if they’re flagged as potentially harmful.
  • Conflicting Network Settings: Network configurations like VPNs or specific settings can interfere with DNS resolution.
  • Corrupted Hosts File: The “hosts” file on your computer can be used to manually map domain names to IP addresses. If it’s corrupted or contains incorrect entries, it can cause the DNS error.

How to Fix the DNS_PROBE_FINISHED_NXDOMAIN Error

Now that you know the potential causes, let’s tackle those fixes. We’ll start with the simplest and work our way up to more advanced solutions.

1. Check If the Error Is Real

Before doing anything else, confirm the website address is correct. If you’re sure the address is right, try reloading the page. If it’s still not working, it’s time to move on to the next step.

2. Clear Your Browser’s Cache

Your browser keeps a cache of website data to load pages faster. This can sometimes lead to outdated information, causing the DNS error.

Here’s how to clear your cache in Chrome:

  1. Open Chrome and type chrome://settings/clearBrowserData in the address bar.
  2. Select “All time” for the time range.
  3. Check the box next to “Cached images and files.”
  4. Click “Clear data.”

If you’re using a different browser, follow its instructions for clearing the cache.

3. Turn Off Experimental Chrome Features

Chrome has experimental features that can sometimes cause issues. To turn them off:

  1. Type chrome://flags/ in the address bar.
  2. Click “Reset all” at the top.

4. Flush Your Computer’s DNS Cache

Here’s how to flush your DNS cache on Windows 10 and up:

  1. Open the Command Prompt app (search for it in the Start menu).
  2. Type ipconfig /flushdns and press Enter.

5. Release and Renew Your IP Address

This step helps refresh your computer’s network connection. In the Command Prompt, type the following commands in order, pressing Enter after each:

  1. ipconfig /release
  2. ipconfig /flushdns
  3. ipconfig /renew

6. Change Your DNS Servers

Your computer uses the DNS servers provided by your internet service provider (ISP). Sometimes, these servers might be unreliable. You can switch to public DNS servers, which are generally more stable.

Here are some popular public DNS servers:

  • Google: 8.8.8.8 (Preferred) and 8.8.4.4 (Alternative)
  • Cloudflare: 1.1.1.1 (Preferred) and 1.0.0.1 (Alternative)
  • Verisign: 64.6.64.6 (Preferred) and 64.6.65.6 (Alternative)

Here’s how to change your DNS servers in Windows:

  1. Open the Control Panel.
  2. Go to Network and Internet > Network and Sharing Center.
  3. Click “Change adapter settings” on the left side.
  4. Right-click on your current network connection and select “Properties.”
  5. Click “Internet Protocol Version 4 (TCP/IPv4).”
  6. Click “Properties.”
  7. Select “Use the following DNS server addresses.”
  8. Enter the preferred and alternative DNS server addresses from one of the public DNS providers above.
  9. Click “OK” to save your changes.

7. Restart the DNS Client Service (Windows Only)

The DNS client service is responsible for resolving website names. If it’s not working properly, it can cause the DNS error.

To restart the DNS client service in Windows:

  1. Press the Windows key + R.
  2. Type msconfig and press Enter.
  3. Go to the “Services” tab.
  4. Uncheck the box next to “DNS Client.”
  5. Click “OK.”
  6. Restart your computer.
  7. After restarting, repeat steps 1-5, but this time check the box next to “DNS Client.”

8. Check Your Computer’s ‘hosts’ File

The hosts file is a simple text file that can override DNS settings. If it’s corrupted or contains incorrect entries, it can cause the DNS error.

Here’s how to check the hosts file in Windows:

  1. Open File Explorer.
  2. Navigate to C:\Windows\System32\drivers\etc.
  3. Locate the hosts file and double-click to open it using Notepad.
  4. Check if the website’s address is listed in the file. If it is, delete that line and save the file.

Conclusion

The DNS_PROBE_FINISHED_NXDOMAIN error can be a nuisance, but by following these steps, you can troubleshoot and fix it in most cases. Remember, if you’re facing persistent issues, consult your internet service provider or your website’s hosting provider for further assistance.

FAQs

What is the DNS_PROBE_FINISHED_NXDOMAIN Error?

This error occurs when your computer can’t find the website you’re trying to access because the DNS (Domain Name System) is unable to resolve the website’s IP address. It’s basically saying “We can’t find this website.”

Why am I getting this error on my own website?

If you’re seeing this error on your own website, it usually means there’s a problem with your computer’s connection, not your website itself. It could be a temporary DNS issue or a problem with your network settings.

How can I tell if it’s my computer or the website?

Try accessing the website from another device or network. If it works on another device, then the problem is likely with your computer or network. If it doesn’t work on any device, the issue could be with the website itself.

What does the “NXDOMAIN” part of the error mean?

NXDOMAIN stands for “non-existent domain.” When your browser receives this error, it means the DNS system couldn’t find a valid domain name associated with the website you’re trying to access.

Should I contact my website hosting provider?

If you’ve tried all the troubleshooting steps and the error persists, it’s a good idea to contact your website hosting provider. They can help you determine if there’s a problem with your website’s configuration or if there’s a broader issue.

Can I fix the DNS_PROBE_FINISHED_NXDOMAIN error on my phone?

Yes, you can follow similar steps on your phone. Most phones use Android or iOS. You’ll need to go into your network settings to flush the DNS cache, change DNS servers, or reset your network settings.

Is the error related to my internet provider?

It’s possible. If the DNS servers provided by your internet service provider are having issues, you might experience the DNS error. Switching to public DNS servers can help.

Does the error mean my website is deleted?

No, not necessarily. It usually means there’s a temporary problem with your computer’s network connection or the DNS system. However, if the error persists for an extended period, it’s worth checking with your website hosting provider to rule out any website-specific issues.

Can my antivirus software cause this error?

Yes, it’s possible. Your antivirus software might be blocking access to the website, especially if it’s flagged as suspicious. Try temporarily disabling your antivirus and see if that fixes the issue. If it does, you may need to adjust your antivirus settings or consider adding the website to your exceptions list.

What should I do if nothing else works?

If you’ve tried all the troubleshooting steps and nothing has worked, it’s best to contact your internet service provider or your website’s hosting provider for help. They have access to more advanced tools and expertise that can help pinpoint the problem and get you back online.

I hope this guide has helped you understand and fix the DNS_PROBE_FINISHED_NXDOMAIN error. If you’re interested in learning more about tech news, feel free to visit my website: www.naveedahmed.me.

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